The second-hand marketplace Members Express Anger About Sizing Changes
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
The popular resale platform has updated its sizing categories for female and kids' apparel but did not contact all users about the change.
Digital Channels Response
Many shoppers and sellers have taken to social media stating that platform listings now display a different size category versus the original listing as a result of the reclassification.
Vinted explained the revised method more closely matches similar services.
They have suggested members to check their listings and adjust the sizing manually where appropriate, which has left users frustrated.
Size Classification Modifications
Previously, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L used to be a 12 but currently displays as UK 16-18.
Shopper Experiences
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, explained products she uploaded with size 14 tags were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Necessary Adjustments
Charlotte Lunn, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she said.
Service Background
The platform boasts over 100 million users, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: previously, the service retracted a modification concerning shipment methods after backlash from users.
